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Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

Discover the top project management software options for your team’s unique needs. Find an in-depth analysis of features and pricing, and ideal use cases.

Learn how to reduce your administrative burden and streamline the onboarding process with employee onboarding automation.

The incoming legislation will enable the U.K. government to investigate Google, Apple, and other tech companies’ potentially anticompetitive practices “more holistically.”

Threat actors entered Treasury Department systems through BeyondTrust. The breach may be related to the Salt Typhoon attacks reported throughout the year.

HashiCorp provides hybrid and multi-cloud lifecycle management products that could assist IBM’s customers with their AI ambitions.

The only reason people think VoIP number porting is hard is because it’s unfamiliar. It’s actually really easy — here’s exactly how to do it.

Discover why (and how) a VoIP gateway is one of the few truly plug-and-play devices in business communications.

With so many easier alternatives for sending docs, VoIP fax is a lousy strategy. Learn why fax fails over VoIP and what you can do instead.

Patch Tuesday is Microsoft’s monthly update day for fixing vulnerabilities. Learn its purpose, benefits, and how it enhances system security.