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AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models to uncover customer insights at scale.

Setting up a conference bridge isn’t hard, but you don’t want to get it wrong for important calls. Learn how to bridge calls securely.

This featherweight 13.3″ MacBook Air weighs 2.9 lbs, has a 12-hour battery, 1.8GHz i5 Core processor, 128GB SSD, 8GB RAM and is in near-mint condition.

Discover the best agile project management tools for iterative development and flexibility. Compare pricing, features, and pros and cons with our guide.

Google Docs and Microsoft Word are quite similar. However, their differences extend beyond whether they’re usually used online or offline.

Forty percent of the professionals surveyed by Deloitte flagged data privacy as their top concern when it comes to GenAI, while only 22% did in 2023.

Gartner predicts Arm-based laptops will grab market share from x-86 as both consumers and business customers grab up laptops that can run generative AI.

Gain essential skills in Python, machine learning, and AI with flexible, self-paced courses designed to fit into your schedule—learn from anywhere.

Struggling to decide between answering services vs call center services? Check out our in-depth guide to learn which one’s right for your business.

Learn what a project manager to a software development team does, the different methodologies available, and the best tools to take a development project to completion with TechRepublic’s comprehensive guide.