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Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for call centers.

NVIDIA reveals cutting-edge AI and supercomputing innovations at SC 2024, highlighting partnerships and new breakthroughs in HPC and AI-driven research.

Dell announced new AI and cybersecurity advancements at Microsoft Ignite, including APEX File Storage and Copilot services for Azure.

Protect your business from VoIP fraud. Learn how to recognize the most common types and harden your phone system security.

Both Debian and Ubuntu are often considered outstanding choices to meet your desktop and server needs. But what are the differences and similarities, and which is right for you?

Google’s parent company has agreed to invest up to $2 billion in the AI startup and owns a 10% stake. Meanwhile, the Claude models are hosted with Google Cloud services.

With dozens of payroll services on the market, how can you tell which one is right for your business? We explain how to evaluate products so you can find the best payroll software for your needs.

Security-conscious Mac users may need more protection than their built-in tools provide. Learn about the extra features and functionality offered by the best free antivirus software providers for Mac in 2024.

Find out what remote access software is, how it works, and why you should consider it for you and your business.

This marks at least a £1.1 million increase over the previous year, and Britain’s cyber chief says that AI is partly to blame.