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Find out what remote access software is, how it works, and why you should consider it for you and your business.

This marks at least a £1.1 million increase over the previous year, and Britain’s cyber chief says that AI is partly to blame.

Google’s parent company has agreed to invest up to $2 billion in the AI startup and owns a 10% stake. Meanwhile, the Claude models are hosted with Google Cloud services.

Discover a complete guide to CRM analytics, including the types of data collected, key metrics to track, and what features to look for in a tool that can help grow your business.

Dell unveils AI infrastructure, liquid-cooled servers, and services at SC24, driving enterprise AI acceleration and innovation.

Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools you already use.

DHCP or static IP? Here’s everything you need to know about Dynamic Host Configuration Protocol and how to keep your network secure.

According to NTT Data’s Global GenAI Report, generative AI poses problems with security, infrastructure, sustainability, and bias.

Explore the best free project management tools for individuals and teams. Learn how to manage work more efficiently and enhance productivity.

Contact center analytics can help you make data-driven decisions. Learn how to interpret key metrics and solve pressing problems with data.