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The new Mac Mini sells for $599 starting Nov. 8. The powerful Apple chip sits in a tiny footprint.

Learn about the state of contact center technology and the latest software improvements giving call centers like yours a fresh advantage.

Tired of the AI buzz? Discover the latest contact center trends that have nothing to do with artificial intelligence or machine learning.

Not all Gmail accounts are Google Workspace accounts. And not every Google account ends in @gmail.com. Here’s what you need to know about the differences.

The AI-generated search answers appear at the top of listings. However, the accuracy and usefulness of the AI answers have proven to be mixed.

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A great cold call script helps reps make a positive first impression. You can customize these examples and start using them right away.

Some Apple Intelligence capabilities will be available starting in December. The 2024 iMac comes in a choice of seven colors.

These practical cold calling tips will help you and your team hit quotas early, maximize your time, and get better results.

No-code AI and upgrades for managing complex projects and workforces could be on the horizon.