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This article gives a detailed introduction to data quality and the current status it has in healthcare.

The post Data quality in healthcare: Current problems and possible solutions appeared first on TechRepublic.

Intellectual property is a critical corporate asset that can make or break a company. When that IP is in an IT contractor’s hands, follow these best practices.

The post 7 tips for preventing your IP from walking out the door with contractors appeared first on TechRepublic.

Syniti has announced Syniti Match, a rapid, precise and comprehensive solution for data matching. Learn more here.

The post Syniti announces Syniti Match release for efficient, AI-driven data matching appeared first on TechRepublic.

Lenovo’s innovation in the metaverse, a study of how hybrid work affects women and tips for migrating to a new iPhone lead TechRepublic’s news this last week.

The post Tech news you may have missed: Oct 13 – 20 appeared first on TechRepublic.

Jack Wallen shows you how to spin up a MongoDB container as a Docker container for your development needs.

The post How to deploy MongoDB as a Docker container appeared first on TechRepublic.

These four software development courses in this training bootcamp will teach you the fundamentals you need to know, including Python and extreme programming.

The post Learn technical project management for less than $20 appeared first on TechRepublic.

Edge computing is an architecture intended to reduce latency and open up new applications. The terms around it can be fluid, but are helpful to know. From the glossary’s introduction: Edge computing is an architecture which delivers computing capabilities near the site where the data is used or near a data source. In an idealized …

The post Edge Computing quick glossary appeared first on TechRepublic.

Engagement is about giving agents the environment, culture and systems to reach their potential, encouraging them to care about their customers and ultimately, the aims of the organisation in which they work. Empowerment implies trust in these agents, and an acceptance that some of the tight control that has been a feature of traditional contact …

The post The Inner Circle Guide to Agent Engagement & Empowerment appeared first on TechRepublic.

It’s Saturday morning, and your customer has an issue. They pick up the remote—er, phone—and dial the number to your support line, expecting instant gratification. There’s only one problem: Your customer might not get connected with the agent they expect. Will they be a knowledgeable one? Will they be understanding and empathetic? Or will they …

The post 7 Trainable Soft Skills for Outstanding Agents appeared first on TechRepublic.

NTT’s new report reveals network modernization challenges and how top performers excel in understanding the role networks play in digital transformation.

The post 70% of CEOs reckon their network is slowing business growth, NTT says appeared first on TechRepublic.