The supply of next-gen processors is sold out for the next 12 months as company demand for more sophisticated AI models and applications continues unabated.
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6 Undervalued Call Center Metrics (+3 That Are Misleading)
Managers who over-focus on particular call center metrics are missing the full picture — and probably driving their employees to quit.
Surfshark VPN Review (2024): Is it a Safe and Trustworthy VPN?
With a healthy mix of features, performance, and value, Surfshark VPN makes a strong case for those looking for a high-quality VPN at an affordable price.
Price Drop: Get Microsoft Project 2021 for Just $18
The premier project management tool from Microsoft is on sale for a one-time payment of just $17.97 at TechRepublic Academy.
Excel in Your Job with Database Expertise
The essential database course bundle for professionals looking to advance their skills has over 22 hours of instruction and is on sale for just $24.99.
Is Automated IVR Testing Reliable? Yes, With Oversight
IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, as long as it is done responsibly.
Deepfakes Can Fool Facial Recognition on Crypto Exchanges
Creating new accounts under fake identities provides attackers with a way to launder money or commit fraud.
The Latest Call Center IVR Upgrades Are Slashing Wait Times
Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.
Firefox Update Patches Exploited Vulnerability
Investigation of the use-after-free flaw is ongoing, but organizations and individual users can update Firefox now for a fix.
Found Business Banking Review (2024): Is it a Trustworthy Bank?
Found Business Banking provides an accessible and easy-to-use platform designed specifically for freelancers and small business owners who want to keep their banking, accounting, and tax resources in one place. But is it the right fit for your business? Let’s find out.