Intelligent call routing is more than automation: It’s redefining how call centers handle scale, complexity, and customer expectations.
The post Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers appeared first on TechRepublic.
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Intelligent call routing is more than automation: It’s redefining how call centers handle scale, complexity, and customer expectations.
The post Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers appeared first on TechRepublic.