cccpknox

Discover strengths and drawbacks of 8×8 as a contact center solution. Compare features and pricing with other VoIP business phone systems.

Understanding machine learning can help you build recommendation engines or perform data science work.

Whether you’re building a startup or trying to manage a distributed team, Office 2021 and Windows 11 Pro provide the tools you need for less than $55.

Discover quality assurance best practices that can elevate customer satisfaction and improve agent performance. Follow these actionable insights to improve your contact center operations.

Compare Pipedrive and Salesforce to determine which CRM is better suited for your business needs. Explore features, pricing, and pros and cons to make an informed decision.

Businesses worldwide are trying to squeeze more productivity out of software developers. Atlassian finds this strategy counterproductive, suggesting companies should instead focus on maximising “developer joy.”

Australian regulators allege that cyber security failures at Optus and Medibank contributed to data breaches in 2022, leading to theft of sensitive customer data.

Google Lens helps identify objects. Plus, Tab compare automatically creates comparison charts, and AI scans your history.

This secure storage platform uses open source code, zero-knowledge file systems, and end-to-end encryption to keep your online data truly private.

Europe’s AI legislation, which went into force on August 1, attempts to strike a tricky balance between promoting innovation and protecting citizens’ rights.