Jack Wallen shows you how to install Cockpit on the Pop!_OS desktop Linux distribution and why you might want to.
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How to deploy MongoDB as a Docker container
Jack Wallen shows you how to spin up a MongoDB container as a Docker container for your development needs.
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Edge Computing quick glossary
Edge computing is an architecture intended to reduce latency and open up new applications. The terms around it can be fluid, but are helpful to know. From the glossary’s introduction: Edge computing is an architecture which delivers computing capabilities near the site where the data is used or near a data source. In an idealized …
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Learn technical project management for less than $20
These four software development courses in this training bootcamp will teach you the fundamentals you need to know, including Python and extreme programming.
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70% of CEOs reckon their network is slowing business growth, NTT says
NTT’s new report reveals network modernization challenges and how top performers excel in understanding the role networks play in digital transformation.
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7 Trainable Soft Skills for Outstanding Agents
It’s Saturday morning, and your customer has an issue. They pick up the remote—er, phone—and dial the number to your support line, expecting instant gratification. There’s only one problem: Your customer might not get connected with the agent they expect. Will they be a knowledgeable one? Will they be understanding and empathetic? Or will they …
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The Inner Circle Guide to Agent Engagement & Empowerment
Engagement is about giving agents the environment, culture and systems to reach their potential, encouraging them to care about their customers and ultimately, the aims of the organisation in which they work. Empowerment implies trust in these agents, and an acceptance that some of the tight control that has been a feature of traditional contact …
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A guide to the 10 most common data modeling mistakes
Data models are used to represent real-world entities, but they often have limitations. Avoid these common data modeling mistakes to keep data integrity.
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IDC predicts two of the most important IT developments will be as-a-service products and processes and tech-by-wire
The firm’s FutureScape report for 2023 cites continued skills shortages, more tech supply chain woes, and a need for trust in automation among its list of top 10 IT predictions.
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How to use the Pixel 7 Pro Cinematic Blur for beautiful videos with an artistic flair
Jack Wallen shows you how easy it is to use the new cinematic blur effect for videos with the Pixel 7 Pro.
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