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Discover pros and cons in our 2024 Less Annoying CRM review. Explore features and use cases, plus find out if it lives up to its name.

SentinelOne’s Alex Stamos sees a future where defenders have the advantage when it comes to generative AI. At least until it can write exploit code.

Nearly half of respondents blamed remote work for these incidents.

Transform your workflow with professional software that makes it easy to increase efficiency by providing the kind of tools that are a joy to work with. Now at $71.94 through October 27.

The supply of next-gen processors is sold out for the next 12 months as company demand for more sophisticated AI models and applications continues unabated.

Extreme programming (XP) is an agile methodology focused on enhancing customer satisfaction and product quality. Learn more about how XP can improve your development process.

When done right, the only thing customers notice about call center outsourcing is faster service. Discover how to do it today.

It has overtaken strategic thinking and the ability to tackle business-level issues.

Stripe is the best payment solution for ecommerce. PayPal, Square, and Shopify are also included in my list of recommendations.

A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource call center employees love to use.