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Recruiting a help desk support candidate with the right combination of technical experience and communication skills will require a comprehensive screening process.  This customizable hiring kit, created by Mark W. Kaelin for TechRepublic Premium, provides a framework your business can use to find the right person for the job. The kit includes salary details, a …

Are you having trouble remembering what IP addresses are in use on your network? Jack Wallen shows you how to discover those addresses with two simple commands.

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